Corrigo Teams with Sales Simplicity
March 15, 2007
Builders are constantly looking for better methods for responding to customer requests and managing service needs. A new partnership between sales and customer management software provider Sales Simplicity Software, www.salessimplicity.net, Chandler, Ariz., and warranty management software provider Corrigo, www.corrigo.com, Wilsonville, Ore., looks to help in these efforts.
Homebuilders who use both Sales Simplicity and Corrigo software will have easy access to realtime customer information, such as original contract and change order notices from Sales Simplicity and system and warranty service information from Corrigo. Users are able to review a full range of customer service information—from prospects’ and buyers’ lot selection, contracts, plans, and options processes, to home-warranty and product-repair data—all via one database with a single access point.
“Customers win when two best-of-breed solutions come together,” says Rick Michaux, president of Corrigo. “Homebuilders using this integrated solution will be able to dramatically increase efficiencies, reduce errors, and increase customer satisfaction. Smart homebuilders know that great customer service generates customer referrals and increased business.”